{"id":240,"date":"2025-08-29T15:42:39","date_gmt":"2025-08-29T12:42:39","guid":{"rendered":"https:\/\/lemi.furia.solutions\/order-and-delivery-terms\/"},"modified":"2025-09-09T18:44:09","modified_gmt":"2025-09-09T15:44:09","slug":"order-and-delivery-terms","status":"publish","type":"page","link":"https:\/\/lemi-shop.fi\/en\/order-and-delivery-terms\/","title":{"rendered":"Order and Delivery Terms"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"240\" class=\"elementor elementor-240 elementor-201\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-39c85fa e-flex e-con-boxed e-con e-parent\" data-id=\"39c85fa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f08e13 elementor-widget elementor-widget-heading\" data-id=\"4f08e13\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Order and Delivery Terms (ToS)<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-efb8696 elementor-widget elementor-widget-text-editor\" data-id=\"efb8696\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"286\" data-end=\"319\"><strong data-start=\"286\" data-end=\"306\">Effective from:<\/strong> August 29, 2025<\/p><p data-start=\"321\" data-end=\"514\"><strong data-start=\"321\" data-end=\"330\">Seller<\/strong><br data-start=\"330\" data-end=\"333\">Milan and Leena Oy (Business ID 3466844-7)<br data-start=\"371\" data-end=\"374\">Nahkurintie 10, 21490 Marttila, Finland<br data-start=\"411\" data-end=\"414\"><a class=\"decorated-link\" href=\"http:\/\/www.lemi-shop.fi\" target=\"_new\" rel=\"noopener\" data-start=\"414\" data-end=\"430\">www.lemi-shop.fi<\/a><br data-start=\"430\" data-end=\"433\">Email: [<a class=\"decorated-link cursor-pointer\" rel=\"noopener\">asiakaspalvelu@lemi-shop.fi<\/a>]<br data-start=\"474\" data-end=\"477\">Phone: [unknown \/ add number]<\/p><h2 data-start=\"516\" data-end=\"529\">1. General<\/h2><p data-start=\"530\" data-end=\"734\">These terms apply to consumer customers of the Lemi-shop.fi online store operated by Milan and Leena Oy. Lemi-shop.fi reserves the right to change the terms. Orders are subject to the terms in effect at the time of ordering.  <\/p><h2 data-start=\"736\" data-end=\"761\">2. Prices and Availability<\/h2><p data-start=\"762\" data-end=\"908\">All prices are in euros and include VAT unless otherwise stated. We reserve the right to correct pricing errors and sell-outs. <\/p><h2 data-start=\"910\" data-end=\"926\">3. Ordering<\/h2><p data-start=\"927\" data-end=\"1082\">Placing an order requires being of legal age or having guardian consent. An order becomes a binding contract once we have confirmed it via email. <\/p><h2 data-start=\"1084\" data-end=\"1100\">4. Payment Methods<\/h2><p data-start=\"1101\" data-end=\"1340\">We accept the following payment methods: [cards, online banking, invoice\/installment, mobile pay, etc.]. The payment intermediary is [payment service name, Business ID], which appears as the payee on the account statement. More information on payment terms: [payment service link].  <\/p><h2 data-start=\"1342\" data-end=\"1370\">5. Delivery Methods and Times<\/h2><p data-start=\"1371\" data-end=\"1692\">We deliver orders via: [Posti, Matkahuolto, pickup].<br data-start=\"1421\" data-end=\"1424\">Estimated delivery time for stock items: [2\u20135] business days.<br data-start=\"1482\" data-end=\"1485\">Shipping costs: [\u20ac amount \/ by weight \/ free for orders over X \u20ac].<br data-start=\"1557\" data-end=\"1560\">Delivery area: [Finland \/ EU countries \/ other].<br data-start=\"1598\" data-end=\"1601\">Note: Products in a single order are generally delivered in one shipment.<\/p><h2 data-start=\"1694\" data-end=\"1730\">6. Transport and Transfer of Risk<\/h2><p data-start=\"1731\" data-end=\"1844\">The risk of the product transfers to the customer once the goods have been handed over to the carrier in accordance with consumer protection law.<\/p><h2 data-start=\"1846\" data-end=\"1881\">7. Right of Withdrawal (Distance Selling)<\/h2><p data-start=\"1882\" data-end=\"2153\">Consumers have a 14-day right of withdrawal from receipt of the order. The right of withdrawal does not apply to, among others, opened sealed hygiene products, customized products, or perishable goods. See detailed instructions on the <strong data-start=\"2117\" data-end=\"2152\">Right of Withdrawal &amp; Returns<\/strong> page.  <\/p><h2 data-start=\"2155\" data-end=\"2183\">8. Returns and Exchanges<\/h2><p data-start=\"2184\" data-end=\"2430\">Returns and exchanges must always be agreed upon in advance with customer service. The customer is responsible for return costs unless it is due to an error or incorrect product we delivered. Return address and instructions: see <strong data-start=\"2394\" data-end=\"2429\">Right of Withdrawal &amp; Returns<\/strong>.  <\/p><h2 data-start=\"2432\" data-end=\"2465\">9. Complaints and Liability for Defects<\/h2><p data-start=\"2466\" data-end=\"2621\">If there is a fault with the product, contact customer service immediately. Follow the instructions and include pictures of the error. For more information: see <strong data-start=\"2604\" data-end=\"2620\">Complaints<\/strong>.<\/p><h2 data-start=\"2623\" data-end=\"2635\">10. Warranty<\/h2><p data-start=\"2636\" data-end=\"2739\">Any manufacturer&#8217;s warranty is indicated in the product information. The guarantee does not limit legal liability for defects.<\/p><h2 data-start=\"2741\" data-end=\"2765\">11. Force Majeure<\/h2><p data-start=\"2766\" data-end=\"2849\">We are not liable for delays caused by force majeure.<\/p><h2 data-start=\"2851\" data-end=\"2896\">12. Applicable Law and Dispute Resolution<\/h2><p data-start=\"2897\" data-end=\"3136\">The applicable law is Finnish law. Disputes will be resolved primarily through negotiation. Consumers can refer the matter to the Consumer Disputes Board and can also use the EU ODR platform (link on page <a href=\"https:\/\/lemi-shop.fi\/en\/returns-and-complaints\/\"><strong data-start=\"3118\" data-end=\"3134\">Complaints<\/strong><\/a>).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Order and Delivery Terms (ToS) Effective from: August 29, 2025 SellerMilan and Leena Oy (Business ID 3466844-7)Nahkurintie 10, 21490 Marttila, Finlandwww.lemi-shop.fiEmail: [asiakaspalvelu@lemi-shop.fi]Phone: [unknown \/ add number] 1. General These terms apply to consumer customers of the Lemi-shop.fi online store operated by Milan and Leena Oy. Lemi-shop.fi reserves the right to change the terms. Orders are [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-240","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lemi-shop.fi\/en\/wp-json\/wp\/v2\/pages\/240","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lemi-shop.fi\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lemi-shop.fi\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lemi-shop.fi\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lemi-shop.fi\/en\/wp-json\/wp\/v2\/comments?post=240"}],"version-history":[{"count":2,"href":"https:\/\/lemi-shop.fi\/en\/wp-json\/wp\/v2\/pages\/240\/revisions"}],"predecessor-version":[{"id":445,"href":"https:\/\/lemi-shop.fi\/en\/wp-json\/wp\/v2\/pages\/240\/revisions\/445"}],"wp:attachment":[{"href":"https:\/\/lemi-shop.fi\/en\/wp-json\/wp\/v2\/media?parent=240"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}